Contact us

Technical Support:
If you are having a problem with xParanormal Detector, please include the following information in your email:

Add the support tool report, this is absolutly needed. No support will be given without this report.

Support is provided to users of version 1.6 or higher ONLY

  • Product name (ex: XParanormal Detector)
  • Product version (ex: v1.6.0.100)
  • Windows version (ex: Windows XP)
  • Detailded description of your problem with steps to reproduce it
  • Print screen of the problem if possible

  • The technical support dept. is open from Monday to Friday 9:00AM to 5:00PM EASTERN time.
    Priority support is given to registered users of the PRO Edition.

    PRO users MUST include the following to get support:
    Paypal Transaction ID or key # received by us

    Support for BASIC Edition users may take 1-5 business days to get answered.

    NO support is given to anyone using an invalid PRO version.

    Sales (if issues with your serial number or with Paypal):

    Author (if you any comments/suggestions to give):


    Not getting your unlock code or not getting responses from us ?

    Check your Spam filter settings and look through your Junk folder!
    Normally your should receive your unlock code within 48 hours or less after your purchased thru Paypal. Also ExtremeSenses Software Support Department answers all questions you submit by e-mail within 24 hours (48 hours at maximum) - Registered users ONLY. It may happen that for some external reasons you haven’t received any e-mail reply from ExtremeSenses Software to your query. It might happen because of some filtering software installed on your computer. To make sure that you will receive e-mails from us take the following actions:

    • Add (, and better the whole extremesenses.com domain) to the list of "safe" e-mail addresses;
    • If you can't do the above action, use the Help section or contact your e-mail/Internet provider's Customer Support to research your configuration options;
    • Disable your Spam e-mail filtering software completely;
    • Search through your “junk mail” and “bulk mail” folders for ExtremeSenses Software e-mail reply, as it could have been moved there by your spam filters.

    In order to reply to your submitted inquiries we use the e-mail address that you sent your question from. Be sure to type your e-mail address correctly, please


     
    Available versions of XParanormal Detector:








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